A:The login after click on "orders inquiry", Members can inquire the order details.You can check the order details by checking the deposit confirmation document. You can inquire specific order information through the order details.
A:1. If the order is not completed, the shopping site system will automatically cancel the order if it has not been received within 7 days.
2. Without payment, the member may cancel for personal reasons. Therefore, you can request for cancellation by applying for Order inquiry / exchange / refund . →click on cancel. we will cancel it.
3. You have completed your order payment, so please contact the customer center when making a draft. We will give you a refund if you ask for a refund.
A : That's possible. You can put the purchased item in the shopping cart and deposit the last time. You can use the shopping cart after joining the membership.
A :Very simple, Members log on, there are ordering goods to enter the page, choose to pay for color, size, click “in a shopping cart” can complete orders.
A : When the order is complete, we will purchase the product at our headquarters in Korea and will be ready for delivery.Usually, it takes 5 to 8 hours to ship.
A : click Web site home page the top of the surface and at the bottom of the “Sign up", simple steps. According to the dialog box suggests filling information. That is registered for free.
This site is all about the partnership with the professional shopping mall operator Hankukwang, all operations management, personal information, billing information, and payment.
This Korea.com is not responsible for retaining member information or payment information.Thus, the Hankukwang is responsible for various disputes and product ownership related to operation and management of this platform.
Accordingly, Hankukwang is in charge of disputes and product ownership regarding operation and management of business platforms.